Exchange & Return Policy
At Americandcot.com, we want you to love what you order. If something isn’t quite right, we’ve got your back with easy returns and exchanges!
Easy Returns
Not 100% happy? No worries! You can return your item within [2] days of receiving it.
Return Guidelines:
- The item must be unworn, unwashed, and in its original packaging with all tags attached.
- Returns must be requested within [2] days of receiving your order.
- Sale, custom, or final sale items cannot be returned.
How to Return:
- Email us at americandcotofficial@gmail.com with your order number and reason for return.
- We’ll send you return instructions and the return shipping address.
- Ship the item back, and once we receive and inspect it, we’ll process your refund (excluding shipping fees).
Important: We recommend using a trackable shipping service to avoid lost returns, as we cannot issue refunds for missing packages.
Hassle-Free Exchanges
Need a different size or color? No problem! Exchanges are accepted within [5] days of receiving your order.
How to Exchange:
- Email us at americandcotofficial@gmail.com with your order number and exchange request.
- Send the original item back in its original condition.
- If the requested item is out of stock, we’ll issue a refund or store credit—your choice!
Received a Damaged or Incorrect Item?
If your order arrived damaged or incorrect, we’re truly sorry for the mistake. Please email us within [2] days with photos of the issue, and we’ll resolve it at no extra cost.
Refunds – Processing Time
- Refunds are processed within [7-11] business days after we receive and inspect your return.
- It may take a few extra days for your bank to reflect the refund.
Still have questions? We’re happy to help! Email us at americandcotofficial@gmail.com anytime.
Thank you for shopping with Americandcot.com – we appreciate you!
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